Legal

Privacy Policy

This policy explains how RBC Global Advisors Private Limited (Surat, India) and Maxiple Global Services LLC (Frisco, Texas, USA) ("we", "us") handle personal data collected through rbcglobalgroup.com. For enquiries about the United States, Maxiple Global Services LLC is responsible for the data. For all other enquiries, RBC Global Advisors Private Limited is responsible.

What we collect

• Details you send us by email or the contact form: name, work email, company, country, service interest and your message.
• Chat messages and details you share through live chat, if you accept cookies.
• Usage data such as pages viewed, approximate location and device type, through Google Analytics, if you accept cookies.

How we use it

• To respond to your enquiry and provide a quote or service.
• To operate, secure and improve the website.
• To meet legal and professional obligations.

Legal bases

Where data protection law such as the GDPR or UK GDPR applies, we rely on our legitimate interests in responding to business enquiries, your consent for analytics and chat cookies, and the need to perform a contract or take steps before entering one.

Sharing

We share data with our affiliate and with service providers that help us run the site: web hosting, Google (analytics) and Tawk.to (live chat). We do not sell personal data.

International transfers

We operate in India and the United States, and our providers may process data in other countries. Where required, we use appropriate safeguards for transfers.

Retention

We keep enquiry data for as long as needed to respond and for a reasonable period afterwards, and longer where the law or an engagement requires it.

Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your data, to object to processing, to withdraw consent, and to complain to a data protection authority. To exercise a right, email info@rbcglobalgroup.com.

Children

This site is intended for business users and is not directed at children.

Changes

We may update this policy and will change the date above when we do.

Cookie Policy

We use a small number of cookies and similar technologies. Analytics and chat load only after you accept them in the banner. You can change your choice at any time with "Cookie settings" in the footer.

• Essential: your cookie choice is stored in your browser so we do not ask on every page.
• Analytics (Google Analytics 4): measures visits and how pages are used. We have enabled IP anonymisation.
• Live chat (Tawk.to): provides chat and sets its own cookies to recognise returning visitors.

You can also block or delete cookies in your browser settings. Doing so may affect chat.

Terms of Use

By using this site you agree to these terms. If you do not agree, please do not use it.

• Information only. Content on this site is general information. It does not create an adviser-client relationship. That begins only when we both sign an engagement letter.
• Intellectual property. The site's text, design and logo belong to us or our licensors. You may view and print pages for your own business use. You may not copy or republish them without permission.
• Acceptable use. Do not misuse the site, attempt to disrupt it, or send unlawful or harmful content through it.
• Third-party links. We are not responsible for external sites we link to.
• Liability. To the extent the law allows, we are not liable for loss arising from reliance on the general information on this site.
• Governing law. Matters relating to RBC Global Advisors Private Limited are governed by the laws of India, and matters relating to Maxiple Global Services LLC by the laws of Texas, unless an engagement letter says otherwise.

Disclaimer

The information on this site is general and is not legal, tax, accounting or investment advice. Laws, thresholds and due dates differ by country, entity type and industry, and they change. Always confirm the current position for your company with us under an engagement or with your own adviser before acting.

Audit work is accepted subject to independence rules and engagement acceptance. Where local law requires a locally licensed professional, such as a registered agent, company secretary, tax agent or statutory auditor, that role is performed by a licensed provider.

Names of regulators, registries and other organisations are used only to describe the processes involved. We are not affiliated with them. RBC Global Advisors Private Limited is not affiliated with Royal Bank of Canada or any of its businesses.

Accessibility

We aim for this site to meet the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. The site supports keyboard navigation, visible focus, semantic headings and sufficient colour contrast.

If you find a barrier, email info@rbcglobalgroup.com with the page and the issue, and we will work to fix it and provide the information in another format.